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Supermarket delivery slots: Information for Asda, Sainsbury's, Morrisons, Tesco, M&S, Iceland and Ocado. Now to get a delivery slot for online shopping. Ive been lucky enough to manage to book a recurring slot with Asda. I've looked at the FAQ and the cancellation rules are a bit confusing. Can you cancel it as often as you want within the 6 month period or is it restricted.

The government has now released its list of clinically vulnerable people who qualify for support during the coronavirus crisis. Supermarket bosses will have received this list and will be in the process of contacting their vulnerable customers to offer them priority booking for online shopping services. If you're a vulnerable person or live with someone who is, you may be looking for advice on what to do next regards grocery shopping. We've rounded up information from five major supermarkets to help…

Sainsbury's

The latest information on Sainsbury's blog says: 'We are giving our customers who are vulnerable priority access to our online home delivery service. So far we’ve been able to identify and prioritise hundreds of thousands of vulnerable people across the UK.

'The government have identified and shared with us the customers who they consider the most vulnerable, and we’re in the process of contacting these customers to offer them priority access to home delivery slots. We are waiting for the databases for Scotland, Wales and Northern Ireland and will contact vulnerable customers in those areas as soon as we are able.'

Sainsbury's has a number to call if you haven't received a vulnerable person letter

How do I book a Sainsbury's home delivery slot for a vulnerable person?

You need to follow instructions from the text message or letter you received to register as vulnerable on the government's website. If you didn't get contacted, you can register at gov.uk, and then contact your GP to request a letter. If you haven't been contacted by Sainsbury's already, then you should be soon.

There is a Sainsbury's phone number to call for the Careline should you need it. Understandably, Sainsbury's is currently experiencing high levels of demand for the service, but the number to call is 0800 328 1700 and is available Monday to Sunday 8am-11pm.

Tesco

Tesco's CEO Dave Lewis said: 'On Thursday, we were given an initial list of 110,000 clinically and socially isolated people by the Government. From these, we were able to match 75,000 existing customers and we’ve already contacted them to let them know we’re making home delivery slots immediately available to them. As we receive more data from Government, we’ll make even more slots available.'

Tesco has contacted its vulnerable customers

How do I book a Tesco delivery slot for a vulnerable person?

To book a slot, you need to go to tesco.com/groceries and log in. Vulnerable customers can book a priority slot with an eight-hour window for delivery.

If you don't currently have an account with Tesco but have received a letter from the NHS because you're classified as clinically vulnerable, you can create an account on their website or call Tesco on 0800 917 7359. The store can then check if you are on the government's list.

Ocado

A representative for Ocado told HELLO!: 'We have received the government’s vulnerable shield list and have cross-referenced it with our customer database to help support those in need. We have already identified our customers on the vulnerable list and reached out to offer them delivery slots with ocado.com. We will continue to do our part as the government updates its shield list.'

You can reach Ocado on the 'Contact Us' section of their website

How do I book an Ocado delivery slot for a vulnerable person?

Follow the instructions you have received from Ocado's correspondence with you. If you haven't heard from the online supermarket, visit gov.uk to register onto the government’s list. Ocado also suggests getting in touch with them using their 'Contact Us' online form.

Asda

The Asda website says: 'We have been working closely with the DEFRA (Department for Environment, Food and Rural Affairs) and some of our fellow supermarkets for the last couple of weeks to understand how to ensure essentials reach those with no support network.

'The data we’ve received from the UK Government has allowed us to email our customers to offer first access to delivery slots, ensuring they get what they need while they stay safe at home. We’re also working on similar programmes for customers in Scotland, Wales and Northern Ireland.'

Asda priorities their most vulnerable customers

How do I book an Asda delivery slot for a vulnerable person?

A representative for Asda told HELLO!: 'People who’ve been identified on the government’s vulnerable person list will have received either an email or a letter and all the information they need is in there.'

In terms of booking a slot, Asda's website says: 'During this busy time we'll only show slots for the next 7 days to allow us to prioritise our most vulnerable customers.'

Morrisons

How do I book a Morrisons delivery slot for a vulnerable person?

Like other supermarkets, Morrison's vulnerable customers will have received communication from them about priority online booking. The store is adding a fast track queue system so its vulnerable customers can be prioritised.

Morrisons is launching a telephone ordering service

The chain has introduced other measures to help vulnerable customers too. On March 23, the store launched a new range of food boxes containing grocery and household essentials for home delivery. There are five variations of food box, with prices ranging from £30 to £45.

Morrisons is also launching a customer call centre for orders to be taken over the phone so that people who do not shop online can still order food. In the meantime, their online shopping customer number is 0345 322 0000.

Hanau, Germany: German investigators say their prime goal is to understand the 'right-wing, racist' influences that prompted a man to launch a deadly shooting spree in the city of Hanau late on Wednesday that ended up with the alleged shooter and 10 others dead.

People place candles, flowers and signs against racism at the ‘Brueder Grimm’ monument after a vigil for the victims near the Midnight shisha bar, one of the sites of last night’s shootings, in Hanau, Germany.Credit:Getty

Nine people of foreign descent were killed in a pair of attacks in the city centre, the country's public prosecutor general said on Thursday, before the alleged shooter – identified as Tobias R – returned to his home and killed himself and his 72-year-old mother.

Authorities believe he acted alone and are investigating the case as an incident of terrorism.

'Based on what we know now, there was definitely a xenophobic motive,' Hesse state Interior Minister Peter Beuth said after a Thursday morning press briefing.

The 43-year-old suspect was a hunter and owned his guns legally, but had never come to the attention of authorities before the attacks. Beuth said he is believed to have worked alone. The weapon used in the killings was found next to the suspect's body.

A car that was damaged in the shooting is covered in thermo foil and surrounded by debris at the scene in Hanau, Germany.Credit:DPA

According to reports, the shooter entered two establishments – reported to be shisha bars – and sought out people who appeared to be foreign before murdering them, execution style.

Six people were also left injured by the attack, one seriously.

Attention will now turn to whether the attacker was a loner, a person who was influenced by far-right philosophy or somehow linked to a larger group.

'An incident like this doesn't come out of nowhere,' said German Justice Minister Christine Lambrecht as she toured Hanau on Thursday. 'It comes from hate.

'Everything speaks to the fact that the suspect acted out of right-wing, racist motives.'

People place candles and flowers at the ‘Brueder Grimm’ monument after a vigil for the victims near the Midnight shisha bar.Credit:Getty

Peter Frank, the prosecutor, said much of the focus would now be on a manifesto and online videos left behind by the man. Frank said the materials indicate Tobias R had an 'overwhelmingly racist disposition.'

In a nearly hourlong video that was still available online early on Thursday, the alleged attacker spoke about surveillance by secret government agencies he had suffered since childhood, sometimes telepathically.

German President Frank-Walter Steinmeier and his wife Elke Buedenbender attend a vigil for the victims near the Midnight shisha bar, one of the sites of last night’s shootings.Credit:Getty

He also said that he could use this telepathy to influence world events, such as suggesting sequels to movies that would later be filmed and making up US President Donald Trump's signature 'America First' slogan.

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The man also spoke of his wish to free his country of non-Germans, specifically those from North Africa, the Middle East and Central Asia.

German leaders moved quickly to say society cannot allow such hate to fester.

'Racism is a poison. Hatred is a poison. And this hate exists in our society,' said Chancellor Angela Merkel in her first reaction to the news.

'It is responsible for far too many crimes,' she added, noting last year's deadly attack on politician Walter Luebcke, last year's attack on a synagogue in Halle and a series of murders targeting immigrants between 2000 and 2006 by a group known as the National Socialist Underground.

But she retorted that Germany believes in 'dignity' for every person, regardless of race or ethnicity.

German President Frank-Walter Steinmeier visited the city for a memorial event.

Five Turkish citizens are among the dead, state news agency Anadolu quoted ambassador to Berlin Ali Kemal Aydin as saying.

The attacks have shown 'racism and Islamophobia' are on the rise in Europe, the Turkish Foreign Ministry said in a separate statement, calling on authorities to fight against xenophobia.

'I believe that German authorities will make all the necessary efforts to shed light on the attack,' Turkish President Recep Tayyip Erdogan said.

Representatives from Islamic groups in Germany argued this was a sign that German officials need to do more to combat right-wing violence because its threat had not been taken seriously in the past.

The shock quickly spilled across Europe, with messages of condolence coming in from the European Union and Italy. French President Emmanuel Macron said he would stand alongside Merkel in the fight for European values and the protection of European democracies.

European Commission President Ursula von der Leyen, a German native, tweeted, 'I am deeply shocked by the cowardly crime that took place last night in Hanau.'

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German politicians also decried the attack.

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Some far-right politicians said that it was incorrect to label this as a right-wing extremist attack, arguing that the shootings were the work of a deranged individual.

DPA

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